No. Two Rivers offers onsite training only. That means a trainer comes to you and delivers the training at your home or workplace. However, unlike other providers, all the hardware is supplied, from laptops to projector to cabling and routers. All you need to supply is an empty room with basic furniture.

If you need or want to train your staff off-site (away from your office) arrangements can be made to hire a conference room at a location close to you.

There are no scheduled classes because the training is delivered at your home or business premises. However if it is just you that needs training, no problem. A trainer will still come to you. You will be charged a little more for the privilege, but you will find that you pack twice as much into the time. Training is done at your pace and you can do a standard course or Q&A or a combination. Many people have discovered that they can get more done in half a day than a whole day with a group.

Two Rivers does not fix its schedule, so it's sometimes possible to arrange jobs for the same day! This provides the ultimate flexibility for you because you are not tied in to a set date for a set course and you don't have to wait too long.

Jason is the principle trainer and his schedule can be viewed here. Two Rivers also uses the services of contract trainers for programs like Microsoft Project and MYOB, and web design services. These are qualified people who know what they are talking about and have the industry experience to back it up. Two Rivers liaises between you and the trainer to arrange a mutually convenient time to deliver the training.

The short answer is anywhere in Queensland.

Most of our training is done in the Brisbane and Gold Coast areas. The Sunshine Coast, Toowoomba and the Bayside are also covered. If it's feasable to drive, then Two Rivers can bring the laptops and other hardware. If you are further afield, the trainer will fly to you, but you are asked to provide computers for the participants.

Yes. A trainer will either fly to you if you have a training room set up, or drive to you if it's feasible to do so.

Training manuals can be posted or sent with the trainer, and a laptop can be provided for the trainer. In addition to the training fee, there will also be travel costs which includes air fares, airport car parking, car hire / taxi and accommodation, or a nominal fee when driving.

You'd be surprised at how many people say this. In most cases, this fear is unjustified, as people underestimate their own ability. You might well be the slowest (after all, someone has to be !), but don't forget:

Today's society demands that everything has to be done yesterday. People want the latest gadgets NOW. People hate being held up, whether it's a traffic jam, a queue at the shops or just trying to sort out an issue on the phone.

The training room is no different. You need the course to go at a speed that keeps you interested and challenged, but not so fast that you are just lost, and not so slow, that you are bored. A good trainer will pace the course in such a way that everybody is kept happy. At Two Rivers:

Now the thing is, when you're on a course, there is so much new information being stuffed into your head that you don't have much spare brain capacity to think of good questions. The questions and issues for which you need answers often come later, when you return to your desk and apply your new skills to your actual situation.

That's why Two Rivers offers free support by phone or email for everyone who has attended a course. If you have an issue a week, a month, even six months down the line, you can contact us for a solution. Other training organisations offer one month support, or none at all. With Two Rivers, there is no time limit.

Yes.

Each course has already been constructed to include the most useful features of each program at each level. However, one size does not always fit all, so if you wish, a course can be customised to better suit your work objectives. For example, you may want to skip some topics or trim a two-day course into one day, if you are working to a tight timescale.

There is no charge for customising a course.

All trainers used by Two Rivers Software Training are experienced specialists in their respective fields. Many have degrees and industry qualifications too, Only the best trainers are used. If an instructor is not up-to-scratch, they are not used again.

If you're like 90 percent of the population, then everything boils down to this one question.

Even though Two Rivers provides a more convenient solution, where there are 3 or more people training, the prices are below those of the major centres. For one on one training, you will pay a bit more than if you were to join a class, but you get one-on-one attention and the extra value you get far outstips the extra cost.

Plus I include for free what other centres charge for, like customising courses and offering phone and email support after the training.

Request a personalised information pack outlining your best training options and costs.

Yes. Sometimes it's just impractical to establish final requirements on the phone. Sometimes you don't know exactly what you need or what's on offer. In these cases, a trainer will come to you to discuss your needs, come up with the best way to customise the course content, lock-down possible dates and locations and anything else that you want to throw into the mix.

It's important that you are happy with the final outcome. A small investment of time up-front reaps huge rewards down the track.

There is no charge for this.

Call Jason on 0405 760 820 or request a personalised information pack and state that you would like to meet in person.

Yes.

Manuals can be posted to you within 24 hours.

Exercise files can be downloaded directly from the website.

The manuals are designed for a classroom setting. There are parts that are demonstrated by the instructor and other exercises which are completed by students at their own pace. As a self-paced learner, you can learn a concept by stepping through the instructor-led exercises, then complete the other exercises as normal.

Self-paced learning is slower and less effective than instructor-led training, but the upside is that your costs are vastly reduced and you can work at your own pace.

For more information, request a personalised information pack and state that you only wish to purchase the manuals.

Yes.

Manuals can be purchased individually or you can purchase a license for unlimited printing rights. You may also choose to keep the standard Two Rivers livery or customise a manual with your own front page, headers and choice of chapters.

Most orders can be processed within 24 hours.

For more information, request a personalised information pack and state that you are a training provider. A link will be sent to you with more comprehensive information and pricing. The link will provide you with a chance to download a complete half day Excel introduction course (as a sample). You may also request other sample manuals to be sent to you, so you can see what you are going to get.

Call Jason on 0405 760 820 or request a personalised information pack outlining your best training options and costs.